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Cancellation Policy (for bookings)

  1. Check-in and Check-out:
    • Check-in time is from 2:00 PM onwards.
    • Check-out time is until 10:00 AM.
    • Early check-in and late check-out are subject to availability and may incur additional charges.
  2. Reservation and Payment:
    • Reservations can be made online, by phone, or in person, subject to availability.
    • A valid credit card is required to guarantee the reservation.
    • Full payment is required upon check-in.
    • All rates are inclusive of applicable taxes and service charges.
    • Additional charges may apply for extra services requested during the stay.
  3. Cancellation and Modification:
    • Cancellations made 48 hours or more prior to the scheduled arrival date will not incur any charges.
    • Cancellations made within 48 hours of the scheduled arrival date will be charged the full amount of the reservation.
    • Modifications to the reservation are subject to availability and may incur additional charges.
  4. Occupancy:
    • The maximum occupancy per suite is specified at the time of booking and must not be exceeded.
    • Children under the age of 12 can stay free of charge when using existing bedding. Additional charges may apply for extra beds or cribs.
    • Guests must provide valid identification upon check-in.
  5. Security Deposit:
    • A security deposit may be required upon check-in to cover incidental charges and damages.
    • The security deposit will be refunded upon check-out, subject to inspection of the suite for damages or missing items.
  6. Smoking and Pets:
    • Lakeside Suites is a smoke-free property. Smoking is strictly prohibited in all indoor areas. Designated smoking areas may be available.
    • Pets are not allowed on the premises, with the exception of service animals.
  7. Conduct and Liability:
    • Guests are expected to conduct themselves in a respectful manner and adhere to the property rules and regulations.
    • Lakeside Suites shall not be liable for any loss, damage, or injury to guests or their belongings during their stay, including but not limited to theft, accidents, or natural disasters.
  8. Amenities and Facilities:
    • Lakeside Suites reserves the right to make changes to amenities, facilities, and services without prior notice.
    • The use of certain amenities and facilities may be subject to additional terms and conditions.

By making a reservation at Lakeside Suites, guests acknowledge and agree to abide by the terms of this cancellation policy.